Effective Date: 09/15/2026

1. Introduction

Welcome to SottoPelle, Inc. (“we,” “our,” or “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website www.sottopelle.us. By using our website, you consent to the practices described in this policy.

2. Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, phone number, zip code, and any other details you provide voluntarily.
Non-Personal Information: Browser type, IP address, pages visited, and other analytical data collected through cookies and similar technologies.
Cookies and Tracking Technologies: We use cookies to enhance user experience, analyze site traffic, and personalize content. You can manage cookie preferences through your browser settings.

3. How We Use Your Information

We may use your information for the following purposes:

– To provide and improve our services.
– To send newsletters, promotions, or marketing materials (you can opt out at any time).
– To comply with legal obligations and protect against fraud.
– To analyze user behavior and improve website functionality.
– To fulfill or meet the reason you provided the information, such as registering you for the Services; and
We may also de-identify and/or aggregate your data for business purposes in accordance with our agreements with your healthcare providers. We de-identify protected health information in accordance with the HIPAA expert determination method and/or the safe harbor method.

4. How We Share Your Information

We do not sell your personal information. However, we may share your information with:

Service Providers: Vendors who perform services on our behalf, such as website hosting, payment processing, appointment scheduling, and message delivery. They may use your information only to perform those services for us and not for their own purposes.

Legal Requirements: If required by law, such as responding to legal requests or preventing fraudulent activities.

Business Transfers: In the event of a merger, sale, or acquisition, your information may be transferred to the new entity.

Healthcare Provider: With your healthcare provider in the context of providing the Services to your healthcare provider as well as to comply with the contractual obligations we may have to your healthcare provider

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. We do not share, sell, or provide your mobile phone number or messaging consent data to third parties or affiliates for marketing or promotional purposes. This paragraph controls over any other provision of this Privacy Policy regarding the sharing of mobile phone numbers and text message consent data.

5. Data retention

We retain your information for as long as permitted under our contracts with your healthcare providers or as needed to comply with our legal obligations, to resolve disputes, and to enforce our legal rights, policies, terms and agreements.

6. Data Security

We implement reasonable security measures to protect your data from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

7. Your Rights and Choices

You have the right to:

– Access, update, or delete your personal information.
– Opt out of marketing communications.
– Disable cookies through your browser settings.

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices and encourage you to review their privacy policies.

9. SMS / Text Messaging

SMS opt-in. We send text messages only to people who have given their consent. You opt in by checking an optional box on one of our web forms. The box is unchecked until you check it, and consent is not a condition of scheduling an appointment or receiving any service. If you opt in, we collect your mobile phone number and a record of your consent so that we can send you the messages you requested: scheduling your consultation, appointment confirmations and reminders, and related updates about your appointment or account. We do not send promotional or marketing text messages under this program. Message frequency varies. Message and data rates may apply.

Your phone number is processed by our text message service provider solely to deliver those messages. We do not share, sell, or provide your mobile phone number or messaging consent data to third parties or affiliates for marketing or promotional purposes.

You can opt out at any time by replying STOP to any message. You may also opt out by calling 323.986.5100 or emailing response@sphrt.com. Reply HELP for help. Our full SMS/Text Messaging Terms are at https://sottopelle.us/terms-of-use/.

If you choose to provide an e-mail or other electronic address on your account, you acknowledge and consent to receive business and informational messages relating to your account at the address, and you represent and warrant that such address is your correct address and is not accessible or viewable by any other person.

10. Changes to This Privacy Policy

We may update this policy periodically. Any changes will be posted on this page with an updated effective date.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at:
8412 E Shea Blvd, Suite 101, Scottsdale, AZ 85260
response@sphrt.com
323.986.5100